Education Database Online

This is an introductory module designed to provide the student with a foundation in computer skills. This module will start with an overview of the Windows environment and desktop. Students will learn file management and customization concepts. Students will then learn to use Internet Explorer to browse the Web in search of information. The module then covers fundamentals topics in word processing, spreadsheets and presentations using MS Word, Excel and PowerPoint. Topical coverage includes Windows desktop and file management, Internet Explorer and research, MS Word, MS Excel, MS PowerPoint.

This module introduces the field of event coordination. Students will gain insight into the typical duties of event planning. Students will learn about the role and scope of professional event coordination as well as the elements that constitute a well planned event. This course will try to explore these topics through the examination of the components of an event. Students will discover how the event coordinator should react to the various elements and considerations of an event.This course will also explore the professional and ethical guidelines that relate to the professional event coordinator as well as the possible professional recognitions that are available in this field.

This module explores the administrative functions that are necessary to achieve the successful coordination of an event. Students will learn and apply the administrative, management and coordination skills that will allow them to implement strategies to ensure that all goals and objectives are met on time and on budget. Module topics include business plans, developing critical paths, coordinating of committees, reporting and monitoring, financial controls and procedures, budgets and contingency plans.

Human resources are at the heart of all event planning processes. Event planning relies on both paid staff and volunteers all of whom must work in a concerted effort to guarantee the success of the event. The co-ordinator’s role is to ensure that the right people are used for the right tasks and that they are used to their fullest potential. This module will explore the processes of recruiting, training and motivating staff and volunteers. Topical coverage includes recruiting staff and volunteers, job descriptions, interviewing and selecting candidates, training and orientation, motivation and leadership, teamwork, conflict resolution and performance reviews.

In this final module, the student will integrate all the skills acquired throughout the program. Students will be provided with a choice of events to plan and stage. Students will then proceed to apply their knowledge and skills to plan and stage the event.

In this final module, the student will integrate all the skills acquired throughout the program. Students will be provided with a choice of events to plan and stage. Students will then proceed to apply their knowledge and skills to plan and stage the event. Module topics include researching events, developing business plans and critical paths, evaluating events, monitoring and reporting processes, developing event policies, developing budgets and funding and financial controls.

The event manager has the responsibility of assembling the team of individuals who will plan and coordinate the event. Human resource management skills are therefore key to ensure the success of an event manager. In this module the student will learn how to establish a human resource plan, as well as implement policies and procedures for human resource management. Topical coverage includes guidelines for human resource management; policies and procedures; interviewing and selecting candidates; training and orientation; motivation and leadership; teamwork; conflict resolution and preformance reviews.

As a key member of the event management team, the event coordinator is required to project a professional image of him or herself and the organisation. This module will explore the characteristics, attributes skills and behaviours that are important factors in leading to professional conduct and leadership. Topical coverage includes professionalism, leadership, problem resolution, managing multiple priorities, communication and effective presentaions.

In this final module, the student will integrate all the skills acquired throughout the program. Students will be provided with a choice of events to plan and stage. Students will then proceed to apply their knowledge and skills to plan and stage the event.

This module explores the processes that allow the event coordinator to bring all aspects of the event planning together. Students will learn to assess and develop site plans, coordinate accommodations, performances decor and production staging, food and beverage services, special needs and security. Topical coverage includes site plans; accomodations; decors and staging; performers, guest speakers and requirements; site setup and take down; environmental and social concerns; food and beverage coordination; security; controls and emergency services and transportation and parking.

This module explores the processes that allow the event coordinator to bring all aspects of the event planning together. Students will learn to assess and develop site plans, coordinate accommodations, performances decor and production staging, food and beverage services, special needs and security. Topical coverage includes marketing plans and strategies; advertising of information; public relations strategies; trade and consumer shows; expositions; marketing collateral materials; events promotion and incentives.

Every event is subject to possible risk. This module will explore some of the potential risks that may impact an event. The focus will be on the management of the risk through compliance with legislation, sticking to the risk management plan and the implementation of a contingency plan. As an event coordinator your role is to ensure that the plan is conveyed to the committees and that everyone shows a commitment to following the plan. Topical coverage includes legislation and it's impact; risk management plans; contracts and negotiations; sourcing suppliers and developing sponsors/donors and partnerships.

Every event is subject to possible risk. This module will explore some of the potential risks that may impact an event. The focus will be on the management of the risk through compliance with legislation, sticking to the risk management plan and the implementation of a contingency plan. As an event coordinator your role is to ensure that the plan is conveyed to the committees and that everyone shows a commitment to following the plan. Learn to design and plan event programs; site selection criteria: contract entertainment, activities and attractions; develop food and beverage operations; develop site decor plans; develop systems of accreditation and draft guidelines for information and registration processes.

Marketing an event goes beyond simple advertisement of the event. In order to properly market an event, the event manager needs to know and understand the needs and expectations of the customer and how the event can meet and exceed those needs and expectations. The key to this success is doing the proper research and then developing an appropriate marketing plan to ensure that all needs and expectations are addressed. In this module the student will learn how to develop a marketing plan and marketing strategies that can sell an event and create an excitement around an event. Topical coverage includes developing marketing plans and strategies; marketing materials; merchandising and souvenirs; publicity strategies and materials; media plans and media releases; hospitality arrangements and advertising strategies.

Every event is subject to possible risk. This module will explore some of the potential risks that may impact an event. The focus of this module will be the development of a risk management plan. Students will learn how to mitigate event risks by developing and event risk management plan, contingency plans. Topical coverage includes legislation and its impact; development of risk management plans and develop contingency plans.

Learning Strategies The advantages of learning at home; types of study materials; types of examinations; accessing and using the features of our website; determining what kind of learner you are; establishing a study schedule; using study tips; preparing for and taking examinations. The Travel Profession Overview of travel and tourism industry; regulatory agencies; trade organizations; types of transportation companies; receptive travel services: lodging, food, local attractions; the future of the travel industry; employment opportunities.

North American Air Travel, Part 1 Basic terminology of air travel; computer reservation systems (CRS) codes; frequent-flyer programs; types of airlines and flights; classes of services; passenger services: meals, infant and child travel; health concerns; passenger’s rights. North American Air Travel, Part 2 Air fares, electronic rules, handling reservations over the phone; reservations terminology; flight services; flight schedule resources; fare-calculation principles; discounted fares; taxes and surcharges; airline ticketing; careers in the airline industry.

World Geography, Part 1 Overview Of Geography; Continents And Oceans; Latitude And Longitude; Time Zones; Maps; Climate And Weather. World Geography, Part 2 Physical Geography In North And South America, Europe, Africa, Asia, Australia, And The Pacific Islands. International Air Travel Requirements For International Travel: Passports, Visas, Tourist Cards, Immunizations, International Driver’s Permit (idp); Customs Regulations; Money Matters: Market Exchange Rates, Where To Exchange, Value-added Taxes (vat); International Arrival And Departure Procedures; International Taxes And Surcharges; International Fare Structures. Learning Aid: World Atlas

Exploring the World, Part 1 Key tourist destinations throughout the world: cultural capitals, key resort areas, special-interest areas, unique geographical features; optimum travel times; planning an itinerary; covers North America, Central America, and South America. Exploring the World, Part 2 Key tourist destinations throughout the world: cultural capitals, key resort areas, special-interest areas, unique geographical features; optimum travel times; planning an itinerary; covers Europe, the Middle East, and Africa. Exploring the World, Part 3

Hotels and Resorts Leisure and business travel accommodations; types of hotels and affiliations; qualifying the traveler for the best accommodation; sources of information; automated reservations procedures. Tours and Vacation Packages Definitions of tour and vacation package components; who operates tours; types of tours; package benefits; selling tours; transmitting payments and documentation.

Cruises Cruise industry terminology; types of vessels; passenger markets; prices and discounts; on-board staff; accommodations and dining; services, activities, and excursions; resources; selling cruises. Rails and Cars Car rentals; services and equipment; fee options; insurance; benefits of renting; qualifying clients; renting via computer; rail travel categories, seating and accommodations, client markets, booking, and documentation; rail services and requirements; major U.S. routes, fares, and schedules; rail lines in North America and throughout the world. Learning Aid: Official Steamship Guide International

PC Basics Hardware, software, and general PC capabilities. Understanding Software Hands-on, in-depth introduction to commonly used Windows®-based productivity software packages, including word processing, spreadsheet, and database packages.

Computerized Reservations Systems (crs) Terminology; Major Players; Selecting A Crs; Communicating Through Crs; Required Information And Fields; Passenger Information And Fares; Automated Ticketing. Travel And The Internet Browsers; Search Engines; Service Providers; Useful Sites; Internet Vs. Intranet; How Travel Agents And Customers Use The Internet. At This Point In Your Program, You Will Be Able To Choose Crs Training In The Apollo Or Sabre System.

CRS Training: Apollo or Sabre, Parts 1 and 2 Your choice of complete training in the Apollo or Sabre system. You will use a live database-emulation product accessed via the Internet. Lessons covered include airline reservations, airline fares and ticketing, and car and hotel reservations.

Corporate and Group Travel The corporate market: travel arrangements, meetings, and incentive events; corporate travel dynamics; corporate services provided by agency and suppliers; group business travel meetings and incentives; careers in corporate and group travel. Sales and Business Communications Selling travel, including niche marketing, telephone sales, and direct and cross-selling techniques; identifying and qualifying clients, overcoming objections, closing the sale, follow-up; written and oral communication skills; presentation skills.

Your Travel Career Jump-starting your travel career; travel outlook, where to look for opportunities, typical pay structures, preparing a winning resume and cover letter; working as an outside agent; continuing education; certification levels. Starting a Travel Agency Functions of the Airlines Reporting Corporation (ARC); the Industry Agent’s Handbook, requirements for opening an agency, agency and airline identification plates; commission structure; area settlement plan.

Tap Certification Examination Completion Of The Travel Agent Proficiency (tap) Examination Allows You To Use The Tap Designation. We Will Provide You With A Certificate Allowing You To Sit For The Nationally Recognized Travel Agent Proficiency (tap) Certification Examination. This Exam Was Developed By The American Society Of Travel Agents (asta) And The Travel Institute, And Is Administered Independently. You Must Successfully Complete This Examination To Graduate From This Program. You Will Take This Test In The Form Of A Proctored Exam. You Select The Location And The Person You Want To Supervise The Exam, As Long As They Meet The Penn Foster Established Policy And Qualifications. A Complete Information Packet Will Be Provided Well In Advance.

The Travel Institute Destination Specialist Course Certificate The Travel Institute's courses count as continuing education credits toward the CTA certification exam. Nationally recognized, these programs allow you to explore a personal interest area in great detail, and designate yourself as a specialist in that area. Select your destination area from the following: Africa, Alaska, Caribbean, East Asia, France, Hawaii, Mexico, North America, Northern and Central Europe, South Pacific, Spain, St. Lucia, Western Europe, or European Culture and Heritage.