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This course explores organizational behavior,theory, and development as they apply to the health care industry. Topics include, but are not limited to, classic and modern theory, individual behavior and motivation, group dynamics, con fl cit management, decision making, culture values, and organizational dysfunction. Physician leadership development and change management are also explored.

This course explores organizational theory and behavior essential for successful leadership and management in the health care industry. Emphasis will be placed on communication techniques, self-analysis, and strategies for best practices in order to effectively implement key leadership and management concepts in dynamic health care environments. Key values that guide a leader’s personal and professional behavior and influence overall effectiveness will be explored, as well as their impact on overall leadership styles.

This course provides an analysis and evaluation of productivity, market strategy, quality, and profitability of health care organizations. This course explores financial management as it relates to capital structure, investments, and financial decisions. Students explore the strategies health care providers and managers use to enhance access, promote managed care, and utilize technological advancements in order to support financially viable health care entities.Internal and external forces that impact health care are also analyzed.

This course provides analysis of law, the legal system, and current legal problems as they relate to the financing and delivery of health care services. Th is course covers interrelated legal topics pertinent to health care organizations including contracts, medical malpractice, legal and ethical obligations to provide health care, privileging, medical decision making, tax exemption, antitrust, fraud, and health information management. Students are encouraged to discuss how the law supports or hinders current efforts to improve health care delivery systems.

This course provides an analysis and evaluation of how human resource management is applied in different health care settings. The course focuses on the major elements of human resource management, as well as the ways in which it can be used in the strategic planning of the organization. Students investigate ongoing human resources practice and issues from a health care perspective such as recruitment, contract/agreement, training/ education/support, retention, performance evaluation, compensation, legal and regulatory issues, and strategic planning.

This course focuses on the analysis, interpretation, and presentation of health care statistical data. It includes an overview of measurement methods, descriptive statistics, confidence intervals and hypothesis testing, sample size and power calculations, analysis of variance and multiple comparisons, correlation and regression, multiple regression and statistical control of confounding, logistic regression, and survival analysis.

This course provides an interdisciplinary perspective on operations and quality management in health care, taking into account the disciplines of organizational behavior and health management research. Special attention is given to causal tools and approaches that are fundamental to total quality management and continuous quality improvement.

This course provides students with an in-depth analysis of health care policy development in the United States of America. Students focus on health care policy formation and evaluation by investigating public policy and politics. Students consider a variety of elements that factor into health policy development such as economics, political science, management, communications, and public health.

This course provides students with the skills needed to enhance (assess) the health of a community. Students focus on health behaviors, environmental influences, health policy, and economic and health care system issues in health promotion and disease prevention

This Course Provides A Comprehensive Examination Of The Principles And Practices Of The Management Of Health Information. The Course Covers Three Principal Areas Of Health Information Management: Health Information Portability And Accountability Act (hipaa), Electronic Health Information Management (e-him), And Informatics.

This course provides an examination of both the theory and the principles of ethics within the health care industry. Th e course covers national standards for the protection of individual’s health information as applied to health plans, health care clearinghouses, and health care providers. Students also learn other health industry regulations that protect employees, patients, and providers. The integration of ethics as the foundation for long-term as well as day-to-day operations of an entity

This course provides an analysis and evaluation of the principles and concepts of marketing as they apply to health care organizations. The course covers essential elements of marketing as well as direct applications of marketing tools and strategies in the dynamic health care environment.

This course is designed to review all knowledge competencies of the Master of Health Care Administration program through completion of a comprehensive project. Students will also complete a practicum requirement, as applicable, during this course.

This course is designed to introduce the student to the Ashford University graduate programs, with emphasis on conceptualizing communication and communication processes the contexts of organizations and leadership. Emphasis will be on technology, theories and models, qualitative communication research methodologies, and research writing.

This course investigates behavioral factors that affect modern organizations and their management. Topics include group and team dynamics, organizational structure, motivation, leadership, power, and change management.

This course considers key aspects of social change in today's complex and interdependent business world, analyzes their effect on how managers position their business enterprises, and identifies decision-making strategies that allow mission-driven organizations to contribute to social transformation.

This course explores innovation as it relates to organizational leadership and purposeful entrepreneurship. It analyzes the perspective and values of an entrepreneurial mind and the developmental cycle of an entrepreneurial organization or organizational unit, including the stages of resource development, launching, managing growth and evaluating progress. Approaches to problem- solving are developed with applications made to organizational responsibilities and personal growth.

This course presents the principles and elements of the learning organization and uses key principles as a framework for defining the organization's management practices and measuring its effectiveness

This course analyzes organizational, professional and personal ethics and creates a framework for exploring the social responsibilities of managers and organizational leaders. Case studies and scenario presentations will be used to explore ways to encourage ethical development and moral behavior within organizational culture and to resolve business ethical issues and dilemmas.

A study of managing people in the workplace, focusing on the important policies and processes associated with recruiting, hiring, training, and evaluating personnel in order to achieve strategic organizational goals.

This course involves the study of the business law, its foundations and the role it plays in managing a business with a particular emphasis on the corporate form. Topics of relevance to be explored include the following core concepts: constitutional law case law, government regulation, ethics, contracts, anti-trust law, securities regulations, employment law, environmental law, and crimes and torts.

This course explores practical ways to develop organizational communication plans that integrate marketing, advertising and public relations strategies. Emphasis is given to the dynamic process of managerial decision-making required to implement an integrated communication plan effectively in order to achieve organizational goals.

The course is designed to allow individuals who do not prepare accounting and financial documents to understand and use these documents as tools in effective managerial decision-making, control and planning. Topics include purposes of financial statements, analysis of financial statements using basic accounting concepts, budgeting, and financial accountability in an organization.

This capstone course explores the formulation, implementation and maintenance of organizational strategic management. In the context of a globally competitive market, students will explore methods of directing an entire organization. Topics include: analysis of competitive position, value creation, developing systems-wide goals and objectives, and the creation of a strategic plan. This course is cumulative in nature, integrating knowledge and information attained while completing the entire program.

The focus of this course is on the application of advanced organizational principles in complex health care environments. Organizational issues, administrative processes and applications are explored. The managerial perspectives of a mid-to senior healthcare administrator are emphasized.

This course focuses upon the visioning and modeling of services and programs, both anticipatory and responsive, utilizing market-driven information. Students integrate theories from economics, information management, finance and leadership, culminating in the generation of a comprehensive business plan.

This course offers an opportunity for the integration of knowledge and skills developed within a culminating student project. The focus is on strategic and organizational issues unique to the health care environment. The student will present a comprehensive report at the end of the Capstone experience.

This course introduces students to Walden University and the requirements for successfully participating in an online curriculum, to provide a foundation for academic and professional success as a scholar-practitioner and social change agent. Course assignments focus on the practical application of writing and critical-thinking skills and the integration of professional practice with professional and academic excellence as they relate to practice in public policy and administration.

This research course provides students with core knowledge and skills for understanding, analyzing, and designing research at the doctoral level. Students explore the philosophy of science, the importance of theory in research, and research processes. Quantitative, qualitative, and mixed-method research designs and methods are introduced. Ethical and social change implications of conducting research, producing knowledge, and engaging in scholarship are emphasized. Students will apply and synthesize their knowledge and skills by developing elements of simple research plans.

Study To Effectively Apply Consultation Skills To Improve Individual, Group, And Organizational Performance. Share Your Counseling Skills And Expertise As You Solve Problems And Make Recommendations In A Range Of Settings, Including Primary And Secondary Schools, Mental Health Agencies, Higher Education Institutions, Nonprofit Organizations, And Business And Industry. Completion Requirements For Students Who Are Licensed Professional Counselors Or Who Have Graduated From A Cacrep-accredited Or Cacrep-equivalent Master’s Program:* * 98 Total Quarter Credit Hours O Core Courses (46 Cr.) O Foundation Research Sequence (16 Cr.) O Specialization Courses (15 Cr.) O Practicum (3 Cr.) O Internship (6 Cr.) O Dissertation (12 Cr.) * Professional Development Plan And Program Of Study (included In Coun 8001) * Minimum 11 Quarters Enrollment * 20 Days Of Residency (one 4-day And Two 8-day Residencies)

This research course provides students with core knowledge and skills for designing qualitative research at the doctoral level, including understanding data analysis. Students explore the nature of qualitative inquiry; fieldwork strategies and the nature of observation; theoretical approaches to qualitative research; the importance of quality assurance; and the ethical, legal, and social change implications of conducting qualitative research and producing knowledge. Students use software to code data and interpret and present results. Students will apply and synthesize their knowledge and skills by developing a qualitative research plan.

This research course builds upon knowledge and skills acquired in RSCH 8200C: Quantitative Reasoning and Analysis, and provides experience applying them. It provides students with more specialized knowledge and skills for designing quantitative research at the doctoral level, including understanding multivariate data analysis and applying more advanced statistical concepts. Students explore comprehensive quantitative research designs and suitable statistical tests, the importance of quality assurance, and ethical considerations and social social-change implications of conducting quantitative research and producing knowledge. This course approaches statistics from a problem-solving perspective with emphasis on selecting the appropriate research design and statistical tests for more complex research questions or problems. Students use statistical software to perform analyses and interpret and present results. Students will apply and synthesize their knowledge and skills by developing a quantitative research plan.

Study To Effectively Apply Consultation Skills To Improve Individual, Group, And Organizational Performance. Share Your Counseling Skills And Expertise As You Solve Problems And Make Recommendations In A Range Of Settings, Including Primary And Secondary Schools, Mental Health Agencies, Higher Education Institutions, Nonprofit Organizations, And Business And Industry. Completion Requirements For Students Who Are Licensed Professional Counselors Or Who Have Graduated From A Cacrep-accredited Or Cacrep-equivalent Master’s Program:* * 98 Total Quarter Credit Hours O Core Courses (46 Cr.) O Foundation Research Sequence (16 Cr.) O Specialization Courses (15 Cr.) O Practicum (3 Cr.) O Internship (6 Cr.) O Dissertation (12 Cr.) * Professional Development Plan And Program Of Study (included In Coun 8001) * Minimum 11 Quarters Enrollment * 20 Days Of Residency (one 4-day And Two 8-day Residencies)

This course provides the student with an understanding of the structure and components of health services and the health services delivery system in the United States. The components of the system, including patients, organizations, healthcare professionals, public and private third-party payers, regulators, reimbursement and reimbursement methods, and technology are identified and described, including the continuum of health services, such as hospitals and hospital systems, ambulatory care services, long-term care services, wellness/prevention services, and community/public health services. In addition, the course provides an abbreviated history of health and health services in the U.S. and addresses the nature of population illness and disease. Contextual factors and challenges that are linked to the healthcare delivery system are addressed, and the impact of these challenges on the delivery of services and healthcare management are explored.

This course addresses the unique structures of healthcare organizations and organizational behaviors within these organizations that impact organizational performance. The roles and responsibilities of management within healthcare organizations are addressed in this context and include the macro (organization-wide) perspective and micro (individual and team performance) perspective. Key concepts of management, including understanding organizational values, mission, and vision, are addressed as are the key concepts of defining the work to be carried out as well as the arrangements to effectively deliver services within healthcare organizations. The course addresses both the theory of organizational design and governance as well as alternative organizational structures. The theory and practice of managing individuals and groups through motivation, communications, teamwork, leadership, power, organizational change, coalition building, negotiation, and conflict management/ resolution are considered. Development of student self-awareness and management style through group work and personal assessment is a key component of this course.

This course examines the application of economic principles to healthcare managerial decision-making regarding the amount, structure, and distribution of healthcare resources and services. Because of the complexity and uncertainty of the healthcare system, as well as the scope of resources consumed by health and health-related organizations, managers must appreciate the economic implications of decisions regarding allocation of resources. In this course, students will advance their knowledge of economic principles as reflected in the population’s demand for health; the demand for healthcare/medical care; the supply of health organizations and practitioners; the role of insurance, moral hazard, and adverse selection; the practice of cost-shifting; the structure, competitive nature, and dynamics of markets; differing objectives of for-profit and non-profit organizations; variation in consumer access to and utilization of services; roles of uncertainty and information asymmetry; strategies for consumer cost-sharing; and challenges that healthcare organizations face in the pricing, production, allocation, and distribution of health and medical services. Special attention is devoted to understanding how health services differ in a variety of competitive markets.

This Course Provides An Understanding Of Health Policy, Which Reflects Authoritative Decisions And The Process Of Decision-making, Carried Out At The Federal, State, And Local Levels, Which Affect Personal Health And Access To And Delivery Of Health Services In The United States. Health Policy Is Based On Laws, Rules, And Regulations To Implement Legislation Or On Legal Standards Established Through Judicial Decisions. Students Will Gain Knowledge Of The Levels Within Which Health Policy Is Carried Out, The Process For Policy Development And Implementation, Key Stakeholders And Interest Groups Involved In The Health Policy Process, And How Health Policy Changes Over Time Within The U.s. Key Health Policy Initiatives To Address Health Issues In The U. S. Are Explored, Including Medicare And Medicaid, Access To Care And The Uninsured, Disease-specific Efforts Such As Hiv/aids And Organ Transplantation Programs, Emerging Infectious Diseases Such As Mrsa And The Re-emergence Of Tb, And Terrorism And Emergency Preparedness. Funding Issues Associated With Health Policy Are Discussed. The Impact On Healthcare Organizations And The Role Of Management In Shaping And Responding To Health Policy Are Addressed.

This course introduces the terminology, theory, concepts, and techniques used in the accounting and finance functions in healthcare organizations. Students gain an understanding of the important role of finance in healthcare organizations, as well as learn various techniques to develop, manage, and control finances. Using an applied approach in learning about healthcare finance, the course enables students to learn how to develop, apply, and interpret various financial tools, including budgets, sources of revenue/reimbursement by payer, income statements, balance sheets, dashboards, statements of cash flow, pro formas, return on investment analysis, financial ratios, capital budgeting, debt service and borrowing, depreciation, and cost allocation and cost accounting techniques. Students will develop portions of a business/financial plan using these techniques and will analyze the viability of their business/financial plan using accepted financial management tools.

This course provides the student with an understanding of law, regulation, and court decisions that affect healthcare organizations as well as the ethical underpinnings and principles that healthcare organizations follow in the delivery of services. A review of key federal and state laws is provided, including regulatory oversight and licensing of facilities and practitioners; credentialing requirements and processes; scope of practice for practitioners; admission and discharge processes; privacy and confidentiality of patient information; patient protection including advanced directives, right to die, informed consent, malpractice, content of and access to patient records; organizational liability; apparent agency liability; fraud and abuse; safe harbor; conflict of interest legislation; anti-trust law; contract law governing relationships with employed physicians and other providers; risk management; and organizational governance issues. In addition, accreditation as a form of regulation will be addressed. Key ethical principles underpinning healthcare organizations will be considered as will recent court decisions that impact healthcare organizations and management roles.

This course examines theories of leadership as well as the professional attributes, skills, styles, and strategies required to advance public health goals.

This course examines the administration of population-based health programs and the leadership skills needed to work effectively with diverse workforces and communities under varying political and economic conditions. Topics include organizational dynamics, team building, mediation, collaboration, systems thinking and planning, working within political structures, responding to political and economic forces, communicating public health issues, budgeting, funding proposal development, and grants management.

In an increasingly complex world, leaders and managers in public, private, and nonprofit organizations need to be strategic in planning and creating effective, collaborative programs and services. This course explores the role and process of strategic planning with an emphasis on collaboration, cooperation, and coordination within and among organizations. Students will apply these concepts to real-life situations and organizations.

Democratic principles are the foundation of modern life. The course provides an overview of democratic governance in public administration, public policy, or nonprofit/nongovernmental organizations in modern society. Students will examine the theoretical underpinnings of democratic governance and public policy in their chosen area of specialization necessary for doctoral-level research. Students will review fundamental theories of governance, research current literature on a specialized topic, and apply best practices within their area of specialization. The emphasis is on the context in which public and nonprofit leaders function and the social institutions that influence public policy and guide administrative decision-making.

This course sequence offers doctoral students the opportunity to integrate their program of study into an in-depth exploration of an interest area that includes the completion of a research study. Students complete the dissertation with the guidance of a chair and committee members, in a learning platform classroom in which weekly participation is required. Students work with a dissertation chair to write the prospectus, complete an approved proposal (the first three chapters of the dissertation), complete an application for Institutional Review Board approval, collect and analyze data, and complete the dissertation. During the final quarter, students prepare the dissertation for final review by the university and conclude with an oral defense of their dissertation. Once students register for COUN 9000, they are registered each term until successful completion of the dissertation, for a minimum of four terms.

Learners in this course analyze the concept of quality and its application in a variety of health care arenas. The course addresses methods for measuring, benchmarking, and assessing organizational performance along dimensions such as financial results, clinical services, utilization, productivity, and the health of the community. Learners in this course also evaluate public and private quality review mechanisms, including the Joint Commission on Accreditation of Health Care Organizations, Professional Review Organizations, and Accreditation Council for Graduate Medical Education, and quality control mechanisms in managed care plans, including the National Committee for Quality Assurance.

Learners in this course apply principles from the field of operations management to the health care industry. Topics include formulating a competitive strategy and management decision making, strategic planning, process design, quality control, and service delivery. Learners in the course explore and assess organizational technology and structure as well as operations and models for organizing work such as the matrix structure. In addition, learners become familiar with tools of Continuous Quality Improvement (CQI) and selected quantitative techniques such as forecasting, queuing, inventory analysis, and linear programming that support efficient management of health care delivery.

This Course Addresses The Complex Theories, Concepts, Practices, And Strategies For Human Resources Management In Health Care Organizations. Learners Examine Strategic Workforce Planning, Hiring, Training, Personnel Evaluation, And Compensation As Carried Out From The Unit Level Through The Executive Level. Topics Include Recruitment, Interviewing, And Selection; Retention (including Compensation And Benefits); Diversity; Performance Management; And Career Development. Other Topics Include Laws And Regulations That Frame Hrm Including Employment Law And Osha, Fair Employment Practices, Wrongful Termination And Privacy, National Labor Relations Act (and Unions), And Strikes And Boycotts.

This course focuses on the knowledge and skills required to conduct advanced strategic financial analyses of an organization’s external environment, mergers and acquisitions, capital budgeting and sources of capital, and debt and investment. Learners analyze high-uncertainty, high-impact trends and events of importance to health care organizations and investigate current issues in fraud and abuse in the health care environment. Topics include frameworks for conducting advanced strategic financial analyses and related innovative organizational recommendations, scenarios of possible futures, assessment of the outcomes of trends and events, and identification of possible management responses.

This course presents an in-depth examination and analysis of current health care reimbursement policies and practices. Topics include research and analysis of health insurance as a concept, major federal insurance programs (e.g., Medicare Parts A–D), state-sponsored health care programs (e.g., Medicaid), and various health care cost control strategies. Learners explore current legislative changes in these reimbursement programs and consider the organizational level data that drives the reimbursement process. Learners also examine the health care reimbursement spectrum from the individual provider/hospital level to the federal level with regard to revenue impact and explore strategies that both maximize revenue and provide patients with quality care.

In this course, learners analyze selected existing and proposed health policies from the perspectives of economic, sociological, and political theory; methodology; and models. Learners gain an understanding of how health care executives participate effectively in the development and analysis of policy and in the political processes within which they take place. Learners in the course evaluate health care issues, strategies, and programs that are the subject of comparative analysis for public and quasi-public sector decision making. Topics include alternative methods of policy analysis such as matrix analysis, decision trees, and cost-benefit analysis. Additionally, learners examine the ethical dilemmas that arise in policy making and analysis.

The focus of this course is on the structure, process, and outcomes of health care systems in the U.S. and select international settings at the micro and macro level. Learners analyze health care systems and services research and related evaluation measurements. Learners explore critical issues facing health systems and examine the function, financing, and management of relationships among providers, payers, and patients. Learners also evaluate the impact of various independent actors on health care systems and the effects of decisions on the clinical, policy, and management health care arenas.

Learners in the course focus on analyzing the impact of law on the way health care is delivered in the U.S. Learners also examine the major legal principles and issues relevant to health care administration such as those that affect the operational decisions of health care providers, payors, and managers, and others that affect development of markets for health care products and services. Other topics include legal and regulatory constraints imposed on the health care industry, the liability of health care providers, the rights of patients, labor relations, and administrative law for health care organizations. In addition, the course covers legal issues related to admission and discharge, emergency treatment, medical records, and mental health treatment.

This course focuses on the use of ethics in the health care field. Learners analyze various ethical dilemmas encountered in the operation of a health care organization, including those associated with health care access, patient care and safety, transparency, finance, reimbursement, human resources, and legal and regulatory constraints. Learners also examine personal ethics and the ways a personal ethical perspective may influence a health care administrator’s decision making. Prerequisite(s): BUS3025.

This course is a thorough examination of the complex, dynamic, and rapidly changing health care system in the U.S. In this course, learners explore the health care system’s major components and their characteristics with an emphasis on current policy issues, performance challenges, and program solutions. Learners also trace the social, economic, and political forces that have shaped and continue to influence the health care system. Other topics include policy innovations designed to address performance gaps for federal, state, and private sector programs; potential lessons from international health care systems; and prospects for the future of U.S. health care.

Learners in this course critically analyze theory and research in adult development and behavior with an emphasis on contemporary research and application issues. In addition, learners study adult development from biological, psychological, social, and multicultural perspectives and apply principles of adult development to professional practice.

Learners in this course examine theories that guide the acquisition of knowledge within human services professions. Learners critically analyze and evaluate the methods used to develop social science theory as a precursor to examining and applying the scientific method. Learners also study theory derivation, the link between research methods and theory, and the ways scholar-practitioners apply the scientific method.

This course introduces learners to social science research, particularly in the context of human services. Learners focus on becoming educated consumers of research and examine major concepts and techniques of social science research, including problem formulation, identification of variables, literature review, research design, sampling, definition and measurement of study variables, instrument construction, and data collection and analysis. Learners also critically evaluate published research, apply research findings to professional practice, and practice designing research studies in their field of interest.

Learners in this course examine the research methods and designs human service professionals use to solve specific social problems. Topics include human subjects protection, measurement, development of instruments, data collection and management, and initial phases of data analysis. Learners also consider methodological adaptations when conducting research with vulnerable and diverse populations.

In this course, learners evaluate qualitative research methods and designs. Learners focus on developing the skills used to synthesize information related to qualitative research methodology and examine ethical issues associated with the qualitative research process

Learners in this course analyze the relevance and appropriateness of specific research methodologies in preparation for using them in the dissertation. The course emphasizes conceptualizing, planning, and designing a doctoral research proposal and includes topics such as planning and sampling; measurement; statistical and qualitative analytic models; results planning, analysis, and interpretation; and ethical considerations

Learners in this course focus on strategic analysis of the mission and goals of an institution; its governance, services, operational and fiscal components, market, and clients. Learners evaluate these elements within a strategic management framework that links planning to operations. In addition, learners examine the role of strategic thinking and planning in enhancing organizational effectiveness in the context of increased competition for health care dollars and the wide range of challenging issues requiring solutions.

This course includes an overview of the comprehensive examination process, the university’s expectations of academic honesty and integrity, the three core themes of the examination, and the evaluation criteria. The courseroom mentor provides three questions addressing the core themes. Learners write answers to the comprehensive examination questions. Answers are evaluated by faculty readers using point-scale scoring rubrics. Upon passing the comprehensive examination, learners are eligible to enroll in the first dissertation course.

This course provides learners with resources, guidance, and peer and mentor support during each dissertation course as they complete the required milestones.

Learners complete the required dissertation milestones and prepare their dissertation for publication.

Learners complete the required dissertation milestones and prepare their dissertation for publication.

Learners complete the required dissertation milestones and prepare their dissertation for publication.

Learners complete the required dissertation milestones and prepare their dissertation for publication.

Prerequisite: BC116a This course introduces Microsoft Access 2007 database management software. Students develop the skills required to use a database files and reports. Related topics include navigating the Access interface, structuring tables, designing queries, creating forms, and mitigating database design issues. Students will complete a comprehensive database project in which they apply the concepts learned in the class.

This class introduces students to basic computer terms and concepts. It also provides the hands-on experience and skills development necessary to perform tasks in word processing, spreadsheet, and presentation software programs.

3.00 Semester Hours/45 Lecture Hours Prerequisite: None This course offers students an overview of medical terminology, medical records and health insurance. The study of medical records includes purpose, format, production and accuracy of medical records, contents, ownership, access, retention, compliance, and uses of the medical record. This course also includes understanding of health insurance products such as underwriting, medical claims cost control, pricing, and marketing.

3.00 Semester Hours/45 Lecture Hours Prerequisite: None This course offers theoretical background and historical development of contemporary health care systems. It also introduces students to the management functions of planning, organizing, decision making, staffing and controlling in conventional and integrative health care systems,

3.00 Semester Hours/45 Lecture Hours Prerequisite: None This course introduces students to basic principles of informal logic and standards of intellectual reasoning. Topics include the stages of critical thinking, points of view, assumptions and inferences, self-deception, bias and egocentrism, fallacies, and inductive strengths and weaknesses. Students use critical thinking skills to analyze and solve problems that face health care professionals

3.00 Semester Hours/45 Lecture Hours Prerequisite: None This course covers communication concepts and practices within the business side of health care. Topics include the goals of effective business communication, memos and letters, report generation, career, oral communications, cross–cultural communications, global and multi–cultural issues, legal and ethical situations, and technology in communications.

3.00 Semester Hours/45 Lecture Hours Prerequisite: None This course prepares students to apply financial techniques in health care decision making. Topics include financial projections, financial management concepts, cost-volume-profit analyses, cost allocation, performance measures, and project evaluation and assessment.

3.00 Semester Hours/45 Lecture Hours Prerequisite: None This course presents primary functions of the legal system, and how they affect the delivery of health care. Topics include legal terminology and concepts such as contracts, torts, due process, negligence, liability, etc. Students examine health-related legal theories such as informed consent, tort reform, privilege and confidentiality.

3.00 Semester Hours/45 Lecture Hours Prerequisite: None This course offers an overview of the demographic issues and cultural dimension of human systems, including worldview, kinship and social organization, health care beliefs, and rules of reciprocity. Students review the wide variety of culture rules and norms that are often present in providing systems of care for diverse populations.

3.00 Semester Hours/45 Lecture Hours Prerequisite: None This Course Introduces The Key Concepts, Principles, And Practices Of Health Care Information Systems. Topics Include Applications Of Information Systems, Health Care Databases, Electronic Medical Records, Commercial Vendors, Decision Support Systems, Leading-edge Technologies, Departmental Design, And Record Retention, Analysis, And Evaluation. There Is A Special Emphasis On The Role Of Him Professionals And The Him Department In Modern Health Care Organizations.

3.00 Semester Hours/45 Lecture Hours Prerequisite: None This course covers the fundamentals of marketing for health care. Topics include exploring the meaning of marketing, consumer behavior, market segmentation, marketing ethics, and environmental influences that impact marketing.

3.00 Semester Hours/45 Lecture Hours Prerequisites: Bc116a, Hca200, Hca201, Hca202, Hca204 And Hca206 This Capstone Course For The Aa In Health Care Administration Covers Topics That Are Currently Important Within Health Care. Students Complete An In-depth Study Of A Topic Related To Their Career Interests.

Prerequisite: None This course focuses on whole numbers, fractions, ratios, proportions, the decimal system, and percents. Special emphasis is placed on the application of basic math skills to common workplace problems and real=life situations.

Prerequisite: None This course introduces self-awareness, heredity and environment, motivation, development and learning, perception, information processing, communication, and interpersonal relations. Important applications are made to situations people face in their work lives, including change management, stress management, goal-setting, and interpersonal relationships at work.

Prerequisite: None This course offers students insight into the foundations of the U.S. Constitution, and distribution of powers between federal and state governments, Students examine sp

3.00 Semester Hours/48 Lecture Hours Prerequisite: None This course reviews basic skills required for successful college writing, focusing on strategies to achieve effective content, organization and English usage. This course also helps students develop confidence in both personal and professional verbal presentation skills. Topics include audience evaluation, critical thinking, organization, effective listening, audience message retention, and the use of visual aids. May be substituted for GE218.

3.00 Semester Hours/48 Lecture Hours Prerequisite: None This course covers fundamentals of science, which include topics of life, health, matter, energy, plants, and animals and how they interrelate to local and earthly topology. Students review application of the scientific method as well as its limitations

This course focuses on the analysis of health care organizational structure and effectiveness. Topics include the distributive leadership model, decision making through collaboration and teamwork, and the integrative analysis of how change impacts other components of the system.

This course focuses on essential managerial communication skills.Human resource topics include conflict management, negotiation,mediation, and coaching, as well as change management principles and the types of communication required for paradigm modification. Marketing topics include interdepartmental, cross discipline, external partner, and consumer communication and collaboration techniques.

This course is designed to provide students with the foundational knowledge, resources, and guidance to meet graduate academic and professional health care standards across a variety of disciplines within the industry. Emphasis is placed on critical thinking, technology utilization, research skills, the role of a scholarly graduate student and practitioner, utilization of success protocols, awareness and identification of resources, communication strategies, and goal setting

Topics covered in this course include principles and models for the recognition, analysis, and resolution of ethical dilemmas in health occupations; legal responsibility; workplace safety; and the health care facility’s obligation to provide protection from injury for patients, their families, and staff

This course allows students to develop a comprehensive understanding of contemporary health care models from financial, economic, quality, access, and disparity perspectives, and to relate the ethical, cultural, political, and financial factors that drive and support them. It is from this broad, integrative, and comparative perspective that students begin defining their role and perspective as administrators within the health care system. This knowledge also provides a foundation from which students can begin to investigate their options and define their potential to serve as leaders of systematic improvement based on changes in these driving factors

This course focuses on the practical financial-analysis skills that have immediate application within the health care industry, as well as managerial decision-making processes based on cost, service, and economic variables that influence market performance and outcome.

This course focuses on the critical analysis of health care research and its application to the administration and delivery of health care services. Emphasis is placed on strategies to access current and relevant data, synthesize the information, and translate new knowledge into practice. Students are introduced to concepts of measurement, reliability, and validity, as well as ethical issues in the design and conduct of research through an evaluative process of health care initiatives and projects

This course explores the nature of business leadership models and theories, examines these models through a broad variety of insights and viewpoints, and provides a description and analysis of these approaches to leadership, giving special attention to how the models can improve leadership in real-world organizations.

This course focuses on the analyses of health care organizational structure and effectiveness. Topics include the distributive leadership model, decision making through collaboration and teamwork, and the integrative analysis of how change impacts other components of the system

The focus of this course is to begin integrating all previous study and to identify the focus of students’ final capstone project. Students evaluate and integrate the methodologies, considerations, and strategies for project or program design, planning, implementation, and evaluation that are relevant or specifically required by their specific health care discipline. Topics of investigation and consideration include (but are not limited to) financial and economic impact; resource allocation; competition; public and private educational requirements; availability of information technology; impact assessment of change; process improvement assessment; social, behavioral, and environmental impact; legal/ethical issues; and any other factors that impact the provision of care or subsequent outcomes within an organization and community. A collaborative group project approach is emphasized to enhance contribution and consideration from diverse experiences within the health care field. Prerequisite: Successful completion of all previous coursework in the program of study

This course provides an opportunity for students to envision the best possible future for the American health care system, and to understand what changes are necessary to achieve it. By focusing on and developing a set of recommendations for improving American health care, students appreciate the difference between forcing a current system to work harder, and redesigning a system in order to achieve desired outcomes. Students learn how transactional leaders can become transformational leaders, and begin the formal process of preparing for their capstone research project. Students gain understanding of how clinical data, knowledge, and practice are driving the development of health care surveillance systems through informatics. Topics of investigation include the role of informatics in improved patient care and research, organization and national bio-surveillance, and clinical decision support. Consideration is given to legal and regulatory issues in private and public health practice and as they apply to public health security and preparedness in response to bioterrorism and disasters

This capstone course provides an opportunity for students to complete the development of a comprehensive evidence-based project, plan, or proposal that addresses a problem, issue, or concern in their professional practice and can be implemented upon completion of the program. Projects address a problem amenable to research-based intervention; include a relevant and comprehensive literature review; propose a solution; and include a fully developed program, project, or business plan. The project also contains all the necessary information to implement the proposed solution, evaluate its outcome(s), and disseminate the findings

(formerly Admn 674.) Prerequisite: Mgmt 615. A Study Of The Nature Of Management And How It Is Applied In Various Health Care Settings. Contemporary Theories, Critical Perspectives, Models, And Best Practices Designed To Foster Performance Excellence In The Highly Competitive Health Care Environment Are Examined. Discussion Also Addresses The Complexities And Challenges Of Health Systems.

An overview of the most successful strategies and approaches for achieving a high-performing organization, based on the latest research findings and the examples of successful global organizations. Topics include organizational capabilities in managing costs, ensuring quality in products and services, and enhancing customer satisfaction, as well as performance capabilities (such as organizational values, adaptability, flexibility, agility, responsiveness, and decisiveness) that enable organizations to anticipate and respond to change. The Baldrige Criteria for Performance Excellence are examined as assessment tools for achieving desired organizational capabilities. Discussion also covers specific approaches that contribute to high performance and organizational effectiveness, such as customer relationship management, supply chain management, Six Sigma methodology, and other process improvement tools. Successful applications of these strategies and approaches are illustrated.

(required Within The First 6 Credits Of Graduate Study For All New Graduate Students And All Inactive Students Who Reapply For Admission.) An Overview Of Online Library And Information Resources—material That Is Critical For 21st-century Managers. An In-depth Introduction To The Library Research Process And The Tools Necessary To Succeed In Graduate Study Are Provided. Emphasis Is On The Efficient And Effective Use Of A Variety Of Electronic Retrieval Systems, Including The Online Catalog Of The University System Of Maryland And Affiliated Institutions (usmai), Umuc’s Subscription Databases, And The Web. Discipline-specific Research Is Conducted In Order To Gain Experience In Formulating Viable Research Questions, Selecting The Most Appropriate Investigative Methods And Resources For Research, Locating Relevant Research Materials, Evaluating The Scholarly Value Of Sources, And Effectively Citing Sources. Introduction To Graduate Library Research Skills Is Designed To Familiarize Students With Online Library And Information Resources—material That Is Critical For 21st-century Managers. This Noncredit Course Is Required For All New Graduate Students And All Inactive Students Who Reapply For Admission. The Grading Method Is Pass/fail. Ucsp 611 Must Be Completed Within The First 6 Credits Of Graduate Study.

(Formerly ADMN 601.) An overview of the fundamental concepts of organizational theory and design in the context of a postindustrial and increasingly global society. The study of organizations encompasses several key knowledge areas essential to today’s manager: the impact of technological and workforce changes on society, organizational ethics and social responsibility, global issues, history of management thought and its relevance for managers today, and systems thinking and the challenges of managing in today’s complex and rapidly changing environment. Discussion addresses essential concepts in organizational theory and design, including measuring effectiveness, organizational life cycles, options for organizational structure and becoming the learning organization

(formerly Iman 605. Not Open To Students Who Have Completed Mgmt 620, Mgmt 625, Mgmt 630, Admn 620, Admn 625, Admn 625c, Or Admn 635c.) A Study Of Organizational Communication, Leadership, And Decision-making Skills Essential For All Managers In Intercultural Environments. Theories Of Culture Are Examined And Applied In Relation To Leadership Style And Practices, As Well As To Organizational Communication Across Cultural Groups. Team Development And Leadership Are Explored In An Intercultural Environment.

(Formerly ADMN 630.) Prerequisite: Knowledge of the fundamental concepts of financial accounting and economics, including opportunity cost, the time value of money, and financial analysis. An investigation of financial decision making in business, government, and not-for-profit organizations. Emphasis is on the application of financial and nonfinancial information to a wide range of management decisions, from product pricing and budgeting to project analysis and performance measure-ment. Various decision-making tools (such as break-even analysis, activity-based costing procedures, linear programming, discounted cash flow techniques, and the balanced scorecard) are examined. Contemporary managerial techniques, such as target costing and kaizen costing, are explored as a means of improving operational efficiency.

(Formerly ADMN 638.) Prerequisite: Knowledge of the fundamentals of statistical methods, techniques, and tools. An examination of how managers organize, analyze, and interpret data for decision making. Focus is on developing skills in using statistical tools to make effective business decisions in all areas of public and private-sector decision making, including accounting, finance, marketing, production management, and human resource management. Topics include collecting data; describing, sampling, and presenting data; probability; statistical inference; regression analysis; forecasting; and risk analysis. Microsoft Excel is used extensively for organizing, analyzing, and presenting data.

(Formerly ADMN 651.) Prerequisite: 24 credits of program coursework, including all core courses. A capstone investigation of how strategy interacts with and guides an organization within its internal and external environments. Focus is on corporate and business unit–level strategy, strategy development, strategy implementation and the overall strategic management process. Topics include organizational mission, vision, goal setting, environmental assessment and strategic decision making. Techniques such as industry analysis, competitive analysis and portfolio analysis are presented. Discussion covers strategic implementation as it relates to organizational structure, policy, leadership and evaluation issues. Case analyses and text materials are used to integrate knowledge and skills gained through previous study. Problems and issues of strategy formulation are investigated through participation in the Business Strategy Game simulation

(Formerly ADMN 669.) An overview of the management perspective of information technology (IT) and how health care administrators can use IT to maximize organizational performance. Fundamental principles of IT and data management and their implications for health care administrators are reviewed. Discussion explores the use of technology, databases, and other analytical tools to structure, analyze, and present information related to health care management and problem solving. Topics also include strategic information systems planning, systems analysis, system design, evaluation, and selection. Current applications, such as patient care, administrative and strategic decision support, managed health, health information networks, and the Internet are examined to determine how they may be used to meet the challenges facing health care administrators today and in the future. Focus is on the legal and ethical issues related to IT and their practical implications for the health care administrator.

(Formerly ADMN 670.) A comprehensive examination of the complex, dynamic, rapidly changing health care system in the United States. The health care system’s major components and their characteristics are identified. Emphasis is on current problems in health care financing and delivery. Social, economic, and political forces that have shaped and continue to influence the system are traced. The health care system in the United States is compared with systems in industrialized and developing nations. Analysis covers current trends in health care and prospects for the future.

(Formerly ADMN 671.) An in-depth study of the field of public health, emphasizing leadership and management. The current U.S. public health system is analyzed, focusing on federal, state, and local public health entities and their management issues. Connections and relationships between the system of public health and the private personal health services market are also analyzed. Topics include the history and current status of public health, core functions, legislation, ethics, accountability (including assessment and evaluation), and the politics and financing of public health, particularly in light of the increased utilization of evidence-based budgeting. Contact with a public health agency in order to analyze a public health program or policy may augment text and lecture presentation.

(formerly Admn 672.) Prerequisite: Mgmt 640. An In-depth Study Of Health Care Economics And The Financial Management Of Health Care Organizations. The Economic Principles Underlying The American Health Care Market And The Financial Management Of Health Services Organizations Within That Market Are Examined. Analysis Covers Free Market And Mixed Market Economies; Barriers To Free Market Economies; Health Care Industry Regulation, Licensure, And Certification; And Various Coverage And Health Care Payment Mechanisms. Topics Also Include Reimbursement Mechanisms And Their Effect On Health Care Provider Organizations, Managed Care, Capitation, And Per Case Or Per Diagnosis Payment, As Well As How These Financial Strategies Are Utilized By Third-party Payers. Focus Is On Financial Challenges, Such As Uncompensated Care, Cost Increases, Increased Competition, And Increased Regulation And How Health Care Providers Should Respond To Them. Financial Management Techniques Are Also Discussed.

A comprehensive analysis of the more significant legal issues encountered by health care administrators and the ramifications of those issues. Both theoretical and practical applications of law are addressed with an analytical focus on the prompt identification of legal and bioethical issues arising from and affecting various health care employment settings. The intersection of law, ethics, and bioethics is scrutinized in various contexts. The principles of health care law in a complex constitutional system are examined in relation to current proposals and policy developments in areas such as privacy, contracts, tort reform, and the regulation of the health care marketplace. Topics include legal and regulatory constraints imposed on the health care industry, the liability of health care providers, the rights of patients, employment law and labor relations, and administrative law for health care organizations.

An Overview Of The Fundamental Concepts Of Organizational Theory And Organizational Behavior In The Context Of A Postindustrial And Increasingly Global Society. Topics Include The Impact Of Technological And Workforce Changes On Society, Organizational Ethics And Social Responsibility, Organizational Communication, Leadership And Decision-making Skills In Intercultural Environments, The History Of Management Thought And Its Relevance For Managers Today And Systems Thinking And The Challenges Of Managing In Today’s Complex And Rapidly Changing Environment. Students Who Receive Credit For Mgmt 630 May Not Receive Credit For Mgmt 610 Or Mgmt 615

This course emphasizes the use of accounting information in formulating management decisions. Special emphasis is placed on accounting information needs for planning, controlling, decision-making and performance assessment.

This course focuses on the meaning and role of information technology within a business setting and offers a broad perspective of the relationship between organizational goals, information technology and strategic advantage. The student will examine the design and implementation of various information systems in order to integrate current technologies and configurations into the management decision-making and evaluation process.

This course emphasizes applied decision-making using economic principles. It examines both internal and external economic environmental factors (such as production costs, competition, government regulation, and international concerns) and applies them to business and economic forecasting as well as to price and output determination.

This course emphasizes the use of financial analysis as a tool in management decision-making. The student will learn to identify and interpret financial information as it relates to the decision-making process and to communicate this information to a variety of audiences.

This course explores the use of applied quantitative tools for managerial decision-making. These tools include Bayesian decision theory, programming algorithms and special deterministic models, such as queuing models. Students will utilize computer applications to analyze data and to assist in the decision-making process.

This course emphasizes the application of marketing concepts and tools in the decision-making process. Students will discuss the manager's role in administering marketing programs and in ensuring that marketing is appropriate to the organization's goals. The course also includes a study of the behavioral, functional, societal, international, and institutional foundations of marketing.

This course emphasizes the leader's role in communication, culture, and change. Students will investigate how leaders utilize effective communication, build culture and encourage change to create a successful organization.

This course emphasizes the leader's role in productivity, processes, and programs in a competitive global environment. Students will investigate the leadership and decision-making role of managers in the operations functions of an organization.

This course provides a broad overview of the various functions of the United States health care system. The historical evolution of health care is examined, and the cost and financing of health care is explored. The student is introduced to the various forms of provider models and service delivery systems found in private and public health sectors, including ambulatory, acute, mental, and long-term care. The student will also have opportunities to identify, research, and discuss career opportunities in health care.

This course introduces the student to the language of health care—the terminology and vocabulary, as well as their application. The course also offers the student engagement and interaction with the dynamics of both language and health care. Through comprehensive discussions and activities, the student will have the opportunity to be immersed in the words and world of medicine. This course requires a microphone and speakers or headphones for recording and listening to digital audio files. Students will use software for recording audio files.

This course offers the student the foundational knowledge and skills to communicate effectively in a variety of health care workplace settings. The student will discuss social and cultural influences on communication efforts, examine channels of communication including internal, external, and technology related communication, and the impact of consumer and interdisciplinary communication.

This course introduces the student to the basic principles of illness and disease as well as the impact of disease trends on the delivery of services. The clinical manifestations of diseases commonly seen in the health care environment are reviewed. Topics include infectious and noninfectious diseases, AIDS, environmental health, cancer, and the promotion of good health practices. In addition, students will be introduced to the common medical procedures, and terminology used to diagnose and treat diseases.

Just as the mind and body are interconnected, so are health and psychology. In this course, the student is introduced to the psychological factors that relate to the prevention and treatment of illness. The course addresses heightened health consciousness as well as medical approaches to health problems. The course also exposes the student to elements of cultural diversity as they impact health care awareness, assessment, and treatment.

This course is designed as an introduction to the terminology, processes, functions, and reports commonly encountered in financial operations of health care programs or agency settings. This course introduces the concepts of basic managerial financial functions, such as budgeting, accounting, cost analysis, reimbursement methods, and the responsibilities of financial management. The course also introduces documents that health care managers are likely to encounter and various methods of payment for services.