PC Repair Courses at CDI College
Program Name:
Computer Service / Network Technician
| College Math |
| Course Number |
MAT150 |
| Credits |
2.0 |
This intermediate level math program is intended to build the students skills in algebra, ratios and geometry. It is intended to be a program that will benefit both technical and business students as it will teach them the skills to analyze and solve problems using a variety of tools including computers and calculators. This course will also teach the students to design and analyze graphs. These skills will be necessary to prepare students for the types of calculations they may be required to perform on the job. It will also prepare them for more specific math that they will need to perform in other subjects that may not be considered math, but do have mathematical components. |
| Written Communication |
| Course Number |
COM150 |
| Credits |
2.0 |
This module will deal mainly with report and proposal writing. The process will begin with a refresher of the student’s writing skills including the correct use of grammar. Students will learn when to best use letters, memos and e–mail messages. They will also learn to plan and prepare effective reports and proposals. During this course, students will learn to make their writing interesting, write the details, plan and write winning proposals and reports, and analyze opportunities. |
| Project Management and Decision Making |
| Course Number |
PMD150 |
| Credits |
2.0 |
This dual purpose course will provide the students will skills needed to effectively deal with other courses plus important processes they will use on the job after graduation. The course is divided into three distinct, but related, areas: project management, decision making and problem solving. The Project Management portion of the program will include project management theory along with learning to effectively use MS Project software. |
| Hardware Service and A+ Certification |
| Course Number |
CHS200 |
| Credits |
4.0 |
This module will familiarize the participant with personal computer hardware and operating systems. They will learn how to recognize the various types of computer architecture and operating systems, and understand the function of memory and device drivers. Participants will become familiar with using diagnostic software and performance enhancing applications to identify and solve the problems associated with modern computerized office environments. In addition, they will begin preparation for the A+ Certification exams. Topics include: How Software and Hardware Work Together; The System Board; Understanding and Managing Memory; Floppy Drives; Introduction to Hard Drives; Hard Drive Installation and Support; Troubleshooting Fundamentals; Supporting I/O Devices; Multimedia Technology; Electricity and Power Supplies; Supporting Windows 9x; Understanding and Supporting Windows Workstation; Supporting Windows 2000 Professional; Purchasing a PC or Building Your Own; Communicating over Phone Lines; Networking Fundamentals and the Internet; Printers and Notebook Computers; and Viruses, Disaster Recovery, and Maintenance Plans That Work. |
| Introduction to Networks Network+ Objectives |
| Course Number |
INN150 |
| Credits |
4.0 |
Skills and knowledge developed in this module are derived from an industry–wide job task analysis and validated through an industry wide survey. The results of this survey were used in weighting the domains and ensuring that the weighting is representative of the relative importance of the content. The objectives are in two distinct groups: Knowledge of Networking Technology and Knowledge of Networking Practices. Knowledge of Networking Technology objectives include basic knowledge, physical layer, data link layer, network and transport layers, TCP/IP fundamentals and Suite: Utilities, remote connectivity, and security. Knowledge of Networking Practices include implementing the installation of the network, administering the change control system, maintaining and supporting the network, identifying, assessing and responding to problems and troubleshooting the network. |
| Security+ |
| Course Number |
SEC250 |
| Credits |
3.0 |
This is a program that will help the students understand the concepts, concerns and requirements for computer and network security. It is designed to provide the students who wish to be certified in CompTIA Security+ with the base knowledge needed to proceed with study preparation for the Security+ certification exam. The Security+ certification is an internationally recognized validation of the technical knowledge required of foundation–level security practitioners. A Security+ certified individual has successfully proven holding a foundation–level of skill and knowledge in General Security Concepts, Communication Security, Infrastructure Security, Basics of Cryptography and Operational / Organizational Security. |
| Linux+ |
| Course Number |
LIN250 |
| Credits |
3.0 |
The Linux operating system is a popular alternative to the traditional Microsoft Windows system. Many users and companies prefer the system because it is less costly than the Microsoft systems or sometimes just because it is not Microsoft. Linux can be used in both a desktop and server environment. This course will take the students through the installation and configuration of Linux. In addition, students will have an understanding of how this course relates to preparing for the Linux + certification for those who wish to attempt the certification exam. |
| Microsoft Preparation Course |
| Course Number |
MCP200 |
| Credits |
1.0 |
This Introductory Course Is Designed To Give The Students A Networking Overview/refresher Prior To Starting The Courses That Help Students Prepare For Microsoft Server Certification. This Course Will Cover Relationships Between Various Microsoft Operating Systems, Practice Using Basic Dos (command Line) Commands, Practice Using Binary And Hexadecimal Number Systems, Review Of Basic Networking Principles, Practice Accessing Remote Computers On Lan, And Introduction To Ipv4 Subnetting. |
| Microsoft Client Operating Systems (XP Pro/VISTA Ultimate) |
| Course Number |
MCP620 |
| Credits |
4.0 |
This course gives the students an in-depth look at current operating systems and covers the main points the students should focus on while preparing for certification. The course will cover upgrade/clean install, boot files, attended and unattended methods, using the System Utilities, managing disks, managing file systems, user management, security features, networking & file sharing, remote access, user productivity & media tools, performance tuning, application support, and disaster recovery & troubleshooting. |
| Microsoft Windows Active Directory Configuration (Server 2003 & 2008) |
| Course Number |
MCP640 |
| Credits |
4.0 |
This is the first of a series of Microsoft 2008 Server courses aimed at helping the students understand how to work with Microsoft Severs and prepare for certification exams. The course will focus on Server 2003 and Server 008 and will cover upgrade/clean install & server core, the role of directory services, active directory design & security concepts, account management, Windows file & print services, configuring group policy, configuring DNS for active directory, configuring & maintaining the active directory infrastructure, active directory certificate services, additional AD server roles, and server management & monitoring (including backups, defragmentation, managing server core). |
| Microsoft Windows Network Infrastructure Configuration |
| Course Number |
MCP642 |
| Credits |
4.0 |
This Is The Second Course Of A Series Of Microsoft 2008 Server Courses Aimed At Helping The Students Understand How To Work With Microsoft Severs And Prepare For Certification Exams. The Course Will Focus On Server 2003 And Server 2008 And Will Cover Networking With Server 2003/2008, Installing & Configuring Dhcp, Basic Dns Installation & Configuration, Advanced Dns Configuration, Basic Wins Installation & Configuration, Configuring File Services, Configuring Print Services, Network Policy & Access Services, Securing The Server (firewall, Efs, Bitlocker, Mbsa, Ipsec, And Server Management And Monitoring. |
| Interconnecting Cisco Network Devices |
| Course Number |
CCN260 |
| Credits |
6.0 |
This Hands–on Program Is Designed To Provide The Students With The Knowledge And Experience They Need To Successfully Challenge The Ccna Exam. During The Course Of The Program The Students Will Learn Use 2500 Series Routers And 1900 Series Switches. They Will Use Simulation Equipment That Will Allow The Routers To Connect From Different Cities And Time Zones. The Program Includes Assembling And Cabling Cisco Devices, Operating And Configuring Cisco Los Devices, Managing Your Network Environment, Interconnecting Catalyst Switches 142 Catalyst, 900 Switch Operations, Extending Switched Networks – Virtual Lans, Interconnecting Networks With Tcp/ip, Ip Traffic Management With Access Lists, Configuring Novell Ipx, Establishing Serial Ppp Connections, Completing An Isdn Bri Call, And Establishing A Frame Relay Pvc Connection. |
| Intro to Wireless Technology |
| Course Number |
IWT200 |
| Credits |
3.0 |
Wireless technology is becoming widely used for computers and communication systems. In most recent years even home entertainment systems are gaining wireless component. This is a large and growing field. During this program, students will learn the fundamentals of wireless technology, who to set it up and how to make it secure. In addition, student will receive some guidance on the certification requirements should they wish to pursue CWNP certification. |
| Vocational Math |
| Course Number |
MAT100 |
| Credits |
2.0 |
This introductory college course is designed to cover the basic math skills that will be necessary for later courses. It begins with a review of mathematical concepts that the students should have learned in high school and prepares them with a foundation for more advanced mathematics programs and other related courses such as accounting and technical subjects. |
| College English |
| Course Number |
ENG100 |
| Credits |
3.0 |
This first year program is designed to provide the students with the basic written communication skills they will need. The program will provide them with the foundation necessary to prepare business correspondence such as letters, memos and emails. In addition it will prepare them for the reports and assignment that they will be required to complete for other courses. This course is also a good prerequisite to the written communication course that they will take later in the program. |
| Personal Effectiveness |
| Course Number |
PEP100 |
| Credits |
2.0 |
This foundation course will provide the students with the skills and abilities required to complete the program along with a number of skills needed to succeed in the workplace. The main areas of study in this course are time management and student success; teamwork; managing conflict; customer service; and personal accountability. |
| Business Ethics |
| Course Number |
ETH150 |
| Credits |
2.0 |
Course description coming |
| Advanced Office Applications |
| Course Number |
AOE200 |
| Credits |
3.0 |
This advance level program will teach the students the necessary skills required to use Microsoft Word, Excel and Access effectively and efficiently. While building on earlier course, participants of this program will develop considerable skill through practical assignments. Students will also cover MS Publisher as part of this program. The prerequisite for this program is Intermediate Computer Applications (IOC 175) or equivalent skills in intermediate level Microsoft Office. This program will cover Microsoft Word, Microsoft Excel, Microsoft Access, and MS Publisher. |
| Applied Computer Applications |
| Course Number |
IOC150 |
| Credits |
3.0 |
For those who are not already proficient in MS Office software, this series of workshops will be essential to completion of some of the projects and will improve the students’ productivity in school and on the job. This workshop is optional and only needs to be taken by those who do not already have experience in the software covered. All modules are covered at the basic and intermediate levels. Students who are familiar with the software may do challenge exams and use the time for other projects. This workshop series will include MS Word (word processing), MS Excel (spreadsheets), Access (database), MS PowerPoint (presentations) and MS Outlook. |
| Gaining Employment Strategies |
| Course Number |
GES200 |
| Credits |
2.0 |
The Gaining Employment program will help participants develop the requisite skills to plan and conduct an effective employment search or determine their suitability for self–employment. Students will set goals and objectives, develop interview and presentation techniques, resumes, and detailed job search or self–employment plans. |
Program description: The Computer Service - Network Technician Diploma Program provides relevant training and opportunities for students planning to enter IT-related careers. Students in this 36-week program learn to diagnose, install, upgrade, convert, support LANs, resolve warranty/service issues and coordinate purchases and training. Specific emphasis is placed on preparing graduates to challenge the A+ exams, Security, Cisco CCNA, and Microsoft Windows 2003 MCSA exams.
Program Name:
Help Desk Analyst
| Managing and Maintaining PCs (A+) |
| Course Number |
AP3E |
| Credits |
90.0 |
This course focuses on the hardware and software operating systems that run today’s personal computers. Emphasis will be placed on commands, functions, and terminology through practical instruction in the installation, configuration, and upgrade of Windows operating systems. Students will also be given an in-depth look at the variety of computer hardware components and their related functions. Other topics to be discussed include installing, troubleshooting, and repairing PC hardware and operating systems |
| Help Desk and User Support |
| Course Number |
HDUE |
| Credits |
60.0 |
This course is designed to provide realistic exposure and experience for the student in troubleshooting MSOffice applications and using industry standard help desk software to manage support requests |
| Network+ |
| Course Number |
NPSE |
| Credits |
75.0 |
This Course Provides An Overview Of The Field Of Local Area Networking And Internetworking. Students Are Introduced To The Terminology, Operating Systems, Hardware, And Administration Of Various Components Of A Computer Network, Including Network Topology, Tcp/ip, The Osi Reference Model, And Network Security, Among Others. Students Also Learn And Perform Basic End-user Functions And Introductory Administration Operations Of A Network |
| Windows XP Professional |
| Course Number |
XPPE |
| Credits |
75.0 |
This course covers the essential topics necessary to enable students to set up and support the client side of a network operating system. Students build real world support skills by working via lessons and hands-on labs to gain practical experience with installing, administering, and troubleshooting a network operating system desktop environment |
| Career and Employment Strategies |
| Course Number |
CESE |
| Credits |
25.0 |
his course looks at the planning, preparation, execution, and follow-up stages of an interview. |
| Introduction to Computers |
| Course Number |
INTE |
| Credits |
50.0 |
This course covers working with the Windows operating system to manage files and folders and customize the desktop, creating documents, and using the Internet for communication and research. |
| Phase 2 Integration Project |
| Course Number |
PP2E |
| Credits |
30.0 |
This Course Requires The Student To Re-invest All Learning Acquired In The Courses Sd2e, Dbce, Sqae, Sqde And Prie To Produce A Functional Application. |
| Phase 1 Integration Project |
| Course Number |
PP1E |
| Credits |
30.0 |
This Course Requires The Student To Re-invest All Learning Acquired In The Courses Sd1e, Plde, Prfe, And Prte Or Ptce To Produce A Functional Application. |
| Practicum |
| Course Number |
PRAC |
| Credits |
100.0 |
This program includes a practicum component consisting of a specified number of weeks of work at a job site. This practicum work experience is a mandatory diploma requirement and the business organization does not pay for the services of the student during the practicum. The number of practicum hours varies between programs. To learn more about the specific practicum hours for a specific program, speak with an Admissions Representative. |
| Professional Skills |
| Course Number |
PSKE |
| Credits |
25.0 |
This course is designed to equip students with interpersonal skills identified by employers as essential for success in the professional world. Using a variety of instructional methods including case studies, group exercises, and discussion, students learn and practice key communication skills. |
| Student Success Strategies |
| Course Number |
SSSE |
| Credits |
25.0 |
This course will introduce students to skills and concepts that will help them achieve personal, academic, and career success. |
Program description: The information technology industry needs skilled help desk analysts to troubleshoot software and hardware issues. CDI's Help Desk Analyst diploma program teaches students the technical skills necessary to service computer systems and the customer service skills to assist computer users.
Students receive hands-on training on industry-standard software, and learn fundamental networking skills, hardware installation and configuration, system support and optimization, Windows XP, MS Office applications, and help desk techniques.